Server, Epic Buffet

Company Name:
Penn National Gaming
Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation's largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Your daily responsibilities include:
To provide a variety of duties relating to buffet service. This includes the greeting and serving the guests beverages, maintaining table cleanliness stocking supplies and maintaining sanitation standards.
This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.
Maintain a professional appearance at all times, clean and well groomed as per standard.
Report to work station as scheduled in uniform.
Know and adhere to all pertinent company and department policies and procedures.
Store and maintain all equipment in proper fashion.
Greet guests as per standard.
Provide beverage service, and prompt clearing of guests dishes during service
Set up and maintain work area per standard.
Exhibit a good attitude toward guests and fellow cast members.
Be able to answer questions when asked about Hollywood operations
Stock and maintain all supplies needed to perform job duties.
Perform all opening and closing duties.
Attend all staff briefings and meetings.
Maintain a clean, safe and organized work area.
Must maintain ongoing awareness of safety and needs to respond to emergencies accordingly
Other duties as assigned.
To be successful in this position it will require the following skill set:
High school diploma or equivalent is required with knowledge of food service preferred. Must be able to communicate clearly verbally and in writing. Must be 19 years of age to serve alcoholic beverages. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members. High school diploma or equivalent is required. Must understand and speak the English language.
The physical demands described here are representatives of those that must be met by an Cast member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the cast member is regularly required to talk and hear. The cast member frequently is required to stand and walk. The cast member is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The cast member must occasionally lift and/or move up to 50 pounds. The cast member requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance.
Something to leave you with:
Something to leave you with:
If you''re truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It''s Good To Be PENN!"
Job ID: 2014-19379
Casino Property: Hollywood Casino Joliet
Location: US-IL-Joliet
Posted Date: 5/9/2014
Position Type: Regular Part-Time
Category: Food and Beverage

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