Hardware Manager - Bilingual Korean/English
Company Name:
Eastridge RPO Samsung Mobile
Job description :Providing technical support for the client carriers' marketing personnel throughout the entire product cycle. Compiling and reviewing the submission package to make sure that all the materials are acceptable to the client carrier. Working with Project Managers and R&D engineers to make sure that the products are satisfying the requirements for common carrier or for specific customer feature and applications operability during the production phase.
oManage technical projects and activities associated with mobile device launches.
oManage RF, audio, HW employees.
oManage technical projects and activities associated with Maintenance Release(MR) launches.
oLead the completion of product milestones and deliverables
oIdentify deliverables and goals for each phase of device launch and communicate expectations to related departments.
oAct as a primary contact point to the customer for technical issues and device status.
oServe as a technical lead in solving pre/post device issues:
1.Assign tasks and responsibilities to appropriate personnel (departments in R&D, Field Engineers, and QA team)
2.Coordinate the involved personnel to secure a root cause and a corrective action.
oPrepare reports related to product management, progress, and other related activities as directed by senior managers and directors.
oWork with R&D to prepare analysis and background information required for a Technical Report (TR).
oMaintain Technical Reports (TR) up-to-date while ensuring clarity and accuracy.
oAct as a liaison during product planning stage between carriers (and CPM) and R&D. Coordinate carrier's expectation and R&D's technical capabilities to find an agreement between the two parties.
oMaintain understanding of all customer requirements and emergency notifications associated with the product, and stay updated with changes in the requirements.
oManage all certification processes for STA and R&D such as FCC, CTIA, BT, CDG1 (HAC/SAR/TIS), Battery Cell, and other IOTs.
oBuild, develop, and grow any business relationships vital to the success of the project.
Background & Experience : An Associate of Arts or Bachelor's degree in engineering or related electronics technical training in cellular/GSM from two or four-year college or university is preferred.
- Be strong interested in IT and wireless product unless you have electronics technical training.
- Have between 8 9 years technical or telecommunications engineering related experience for the mobile device hardware.
- Must be able to read, analyze and interpret technical journals and procedures.
- Billingual ability(English and Korean) is necessary.
Required Skills & Attributes : - Develops and maintains excellent proactive,working relationships with all appropriate levels within and outside the company.
- Plans, organizes and prioritizes multiple engineering support assignments and projects as directed by the manager of the group and/or other departmental leaders.
- Reads,Interprets and acts on proper understanding of technical documents,engineering test materials and contracts or related documents based on corporate legal and customer applications,engineering standards and philosophy.
- Demonstrates competency in communication skills using both oral and written modes for internal and external personnel at all management and staff organizational levels for both persuasion in product manufacturing decision activities and/or the communication of technical information. Must be able to communicate in writing,through email and reports, or orally complex technical matters to an audience that may include less technically oriented or listeners.
- works independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames. Tasks are guided by clearly defined objectives and functional direction with an implied knowledge of task alternatives and decision making experience to guide the incumbent.
- To have technical knowledge of baseband and RF in the hardware side to analyze issue from carrier.
Physical Mental Demands & Conditions : - Work is generally performed in a shop laboratory environment.
- Requires considerable movement and transportation of equipment,most of the time under 75 pounds.
- Performs work under time schedules and stresses which are normally periodic or cyclical and include:time sensitive job stress, fatigue,unpaid over-time,intellectual challenge,constant technical data feedback,language barriers, and product management stress.
- Machines,tools,equipment and work aids(such as safety equipment) which may be representative and commonly associated with laboratory product application test work. These includes: field test equipment,test devices,cables,etc.
- Operate a computer keyboard and view a video display terminal more than 20% of work time,including thier use for prolonged period of time.
- Frequently works additional hours beyond normal schedule.
- Minimal travel to customer or STA sites of 10 percent of time or less.
Estimated Salary: $20 to $28 per hour based on qualifications.
Eastridge RPO Samsung Mobile
Job description :Providing technical support for the client carriers' marketing personnel throughout the entire product cycle. Compiling and reviewing the submission package to make sure that all the materials are acceptable to the client carrier. Working with Project Managers and R&D engineers to make sure that the products are satisfying the requirements for common carrier or for specific customer feature and applications operability during the production phase.
oManage technical projects and activities associated with mobile device launches.
oManage RF, audio, HW employees.
oManage technical projects and activities associated with Maintenance Release(MR) launches.
oLead the completion of product milestones and deliverables
oIdentify deliverables and goals for each phase of device launch and communicate expectations to related departments.
oAct as a primary contact point to the customer for technical issues and device status.
oServe as a technical lead in solving pre/post device issues:
1.Assign tasks and responsibilities to appropriate personnel (departments in R&D, Field Engineers, and QA team)
2.Coordinate the involved personnel to secure a root cause and a corrective action.
oPrepare reports related to product management, progress, and other related activities as directed by senior managers and directors.
oWork with R&D to prepare analysis and background information required for a Technical Report (TR).
oMaintain Technical Reports (TR) up-to-date while ensuring clarity and accuracy.
oAct as a liaison during product planning stage between carriers (and CPM) and R&D. Coordinate carrier's expectation and R&D's technical capabilities to find an agreement between the two parties.
oMaintain understanding of all customer requirements and emergency notifications associated with the product, and stay updated with changes in the requirements.
oManage all certification processes for STA and R&D such as FCC, CTIA, BT, CDG1 (HAC/SAR/TIS), Battery Cell, and other IOTs.
oBuild, develop, and grow any business relationships vital to the success of the project.
Background & Experience : An Associate of Arts or Bachelor's degree in engineering or related electronics technical training in cellular/GSM from two or four-year college or university is preferred.
- Be strong interested in IT and wireless product unless you have electronics technical training.
- Have between 8 9 years technical or telecommunications engineering related experience for the mobile device hardware.
- Must be able to read, analyze and interpret technical journals and procedures.
- Billingual ability(English and Korean) is necessary.
Required Skills & Attributes : - Develops and maintains excellent proactive,working relationships with all appropriate levels within and outside the company.
- Plans, organizes and prioritizes multiple engineering support assignments and projects as directed by the manager of the group and/or other departmental leaders.
- Reads,Interprets and acts on proper understanding of technical documents,engineering test materials and contracts or related documents based on corporate legal and customer applications,engineering standards and philosophy.
- Demonstrates competency in communication skills using both oral and written modes for internal and external personnel at all management and staff organizational levels for both persuasion in product manufacturing decision activities and/or the communication of technical information. Must be able to communicate in writing,through email and reports, or orally complex technical matters to an audience that may include less technically oriented or listeners.
- works independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames. Tasks are guided by clearly defined objectives and functional direction with an implied knowledge of task alternatives and decision making experience to guide the incumbent.
- To have technical knowledge of baseband and RF in the hardware side to analyze issue from carrier.
Physical Mental Demands & Conditions : - Work is generally performed in a shop laboratory environment.
- Requires considerable movement and transportation of equipment,most of the time under 75 pounds.
- Performs work under time schedules and stresses which are normally periodic or cyclical and include:time sensitive job stress, fatigue,unpaid over-time,intellectual challenge,constant technical data feedback,language barriers, and product management stress.
- Machines,tools,equipment and work aids(such as safety equipment) which may be representative and commonly associated with laboratory product application test work. These includes: field test equipment,test devices,cables,etc.
- Operate a computer keyboard and view a video display terminal more than 20% of work time,including thier use for prolonged period of time.
- Frequently works additional hours beyond normal schedule.
- Minimal travel to customer or STA sites of 10 percent of time or less.
Estimated Salary: $20 to $28 per hour based on qualifications.
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