Sr. Network Operation Center Engineer
Company Name:
MVV Staffing and Associates
The salary range is $50 - $76k. There is no relocation. Here are more details about the position as well as the must haves.
This position provides supervisor support of the Company Networks Triple Play, TDM, SONET, DWDM and IP Networks. The Supervisor will have Extensive knowledge of commonly used concepts, practices, and procedures within the functional areas of the organization. The position may perform administrative work relating to projects and assignments. This position will act as shift leader with supervisor responsibility
Responsibilities
?Manage NOC Analysts I, II, II and NOC Engineer - I, II in technical network support and outage/incident restoration.
?Provide point of Escalation for Customer and employees.
?Maintain Command and Control of all service/network restoration.
?Ensures proper ticket handling steps are followed, to include higher level management notification and escalation.
?Prepares outage reports to include root causes and action plans for future prevention.
?Develops employee skills and expertise; maintains a highly motivated, well-trained, innovative, and empowered workforce
?Complies and completes Reason for Outage (RFO) documents for customer consumption, utilizing ticket work logs and technical input from NOC Engineer.
?Performs analysis and studies to determine process improvement opportunities.
Requirements:
?College degree in Engineering or a related field
?3-5 yrs. professional level experience
?or 7
years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.
If you quality and are interested, please provide your most current CV toEstimated Salary: $20 to $28 per hour based on qualifications.
MVV Staffing and Associates
The salary range is $50 - $76k. There is no relocation. Here are more details about the position as well as the must haves.
This position provides supervisor support of the Company Networks Triple Play, TDM, SONET, DWDM and IP Networks. The Supervisor will have Extensive knowledge of commonly used concepts, practices, and procedures within the functional areas of the organization. The position may perform administrative work relating to projects and assignments. This position will act as shift leader with supervisor responsibility
Responsibilities
?Manage NOC Analysts I, II, II and NOC Engineer - I, II in technical network support and outage/incident restoration.
?Provide point of Escalation for Customer and employees.
?Maintain Command and Control of all service/network restoration.
?Ensures proper ticket handling steps are followed, to include higher level management notification and escalation.
?Prepares outage reports to include root causes and action plans for future prevention.
?Develops employee skills and expertise; maintains a highly motivated, well-trained, innovative, and empowered workforce
?Complies and completes Reason for Outage (RFO) documents for customer consumption, utilizing ticket work logs and technical input from NOC Engineer.
?Performs analysis and studies to determine process improvement opportunities.
Requirements:
?College degree in Engineering or a related field
?3-5 yrs. professional level experience
?or 7
years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.
If you quality and are interested, please provide your most current CV toEstimated Salary: $20 to $28 per hour based on qualifications.
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