Digital Sales Support Associate
Company Name:
The E.W. Scripps Company
WRTV in Indianapolis is hiring a Digital Sales Support Associate.
The Digital Sales Support Associate is responsible for providing the support required to process digital campaigns from pre-sales to launch and will play an active role in designing and implementing solutions to support growth of digital revenue. The Digital Sales Support Associate will interact with sales teams to ensure seamless digital campaign execution, providing a high-level of client service support. This person will be a key contributor to the digital sales team by supporting digital sales efforts locally and partnering with the centralized digital revenue operations team.
Duties & Responsibilities
Enter and maintain customer data in a customer relationship management (CRM) system
Prepare reports and information to support customer meetings
Assist with creating holistic advertising campaigns with the ability to manipulate and calculate pricing structures utilizing CPM(cost per thousand), CPC(cost per click)
Work with sales teams to research, write and create sales presentations
Enter all aspects of a digital campaign into multiple digital advertising sales systems
Ensure that all elements of advertising campaigns are completed in an accurate and timely manner
Advise/consult with internal departments regarding ad inventory, forecasting, sell through rates
Ensure complete and accurate revenue recognition in a variety of billing systems
Compare reporting with third party to confirm campaign reporting is tracking and campaigns are running as contracted
Generate monthly client campaign reports and interpret the results, providing key metrics and campaign recommendations to assist the sales team with client retention
Work closely with account executives to capture customer needs for execution of digital campaigns
Leverage digital tools to support digital campaign pricing and planning
Support and adhere to digital revenue operational processes, policies, procedures and standards of performance
Process customer credit requests (i.e., review against agreed limits) and report status to account executives
Liaise with web production, sales, marketing and analytics regarding planning and prioritization to assist in execution of the campaigns
Work collaboratively with the sales team to recommend campaign modifications for optimal results
Cultivate positive professional relationships with clients, vendors and internal teams
Collaborate with billing team to resolve monthly invoicing queries
Maintain master local inventory avails and sponsorship calendar
Attend sales training and planning meetings
Schedule customer meetings
Education & Experience
Bachelor's degree or equivalent years of experience in related field
1 - 3 years experience in digital sales preferred
Experience with web analytics, e.g., Omniture, Quantcast,Google Analytics preferred
Experience with digital ad serving technology preferred
Experience with Wide Orbit traffic, Salesforce.com, and Doubleclick a plus
Skills & Abilities
Must be digitally savvy and have excellent analytical and problem solving skills.
Excellent organizational skills with ability to successfully manage several projects simultaneously in a deadline oriented environment.
Strong communication skills with the ability to interact with all levels of the organization
Proficient in the use of Microsoft Office (PowerPoint, Excel, Word, Outlook)
Adapt well to constant change, proactive and resourceful, with meticulous attention to detail
Think creatively and work collaboratively
Innate ability to quickly learn new software programs such as order management systems and customer relations management software
General knowledge of third party ad serving solutions as well as rich media technologies, including impression and click through tracking pixels preferred
Knowledge of print and broadcast advertising is a plus.Estimated Salary: $20 to $28 per hour based on qualifications.
The E.W. Scripps Company
WRTV in Indianapolis is hiring a Digital Sales Support Associate.
The Digital Sales Support Associate is responsible for providing the support required to process digital campaigns from pre-sales to launch and will play an active role in designing and implementing solutions to support growth of digital revenue. The Digital Sales Support Associate will interact with sales teams to ensure seamless digital campaign execution, providing a high-level of client service support. This person will be a key contributor to the digital sales team by supporting digital sales efforts locally and partnering with the centralized digital revenue operations team.
Duties & Responsibilities
Enter and maintain customer data in a customer relationship management (CRM) system
Prepare reports and information to support customer meetings
Assist with creating holistic advertising campaigns with the ability to manipulate and calculate pricing structures utilizing CPM(cost per thousand), CPC(cost per click)
Work with sales teams to research, write and create sales presentations
Enter all aspects of a digital campaign into multiple digital advertising sales systems
Ensure that all elements of advertising campaigns are completed in an accurate and timely manner
Advise/consult with internal departments regarding ad inventory, forecasting, sell through rates
Ensure complete and accurate revenue recognition in a variety of billing systems
Compare reporting with third party to confirm campaign reporting is tracking and campaigns are running as contracted
Generate monthly client campaign reports and interpret the results, providing key metrics and campaign recommendations to assist the sales team with client retention
Work closely with account executives to capture customer needs for execution of digital campaigns
Leverage digital tools to support digital campaign pricing and planning
Support and adhere to digital revenue operational processes, policies, procedures and standards of performance
Process customer credit requests (i.e., review against agreed limits) and report status to account executives
Liaise with web production, sales, marketing and analytics regarding planning and prioritization to assist in execution of the campaigns
Work collaboratively with the sales team to recommend campaign modifications for optimal results
Cultivate positive professional relationships with clients, vendors and internal teams
Collaborate with billing team to resolve monthly invoicing queries
Maintain master local inventory avails and sponsorship calendar
Attend sales training and planning meetings
Schedule customer meetings
Education & Experience
Bachelor's degree or equivalent years of experience in related field
1 - 3 years experience in digital sales preferred
Experience with web analytics, e.g., Omniture, Quantcast,Google Analytics preferred
Experience with digital ad serving technology preferred
Experience with Wide Orbit traffic, Salesforce.com, and Doubleclick a plus
Skills & Abilities
Must be digitally savvy and have excellent analytical and problem solving skills.
Excellent organizational skills with ability to successfully manage several projects simultaneously in a deadline oriented environment.
Strong communication skills with the ability to interact with all levels of the organization
Proficient in the use of Microsoft Office (PowerPoint, Excel, Word, Outlook)
Adapt well to constant change, proactive and resourceful, with meticulous attention to detail
Think creatively and work collaboratively
Innate ability to quickly learn new software programs such as order management systems and customer relations management software
General knowledge of third party ad serving solutions as well as rich media technologies, including impression and click through tracking pixels preferred
Knowledge of print and broadcast advertising is a plus.Estimated Salary: $20 to $28 per hour based on qualifications.
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