Technical Help Desk Rep II - Tallahassee, Florida - Hewlett-Packard Company (Tallahassee, FL)
Job Number:
_1038517 Verify system/product operations.
Product Installation:
Perform routine installations, configurations per standard protocols.
Assemble and integrate system/product Quality:
Understands key metrics used to ensure quality operations.
Customer Relationship:
Performs professional communications while interfacing with customers.
Teamwork:
Education and Experience Required:
High School Diploma or equivalent; may hold 2 year post-high school Degree (technical field); may hold Bachelor''s degree Typically, 1-2 years of working experience in related fields Knowledge and Skills:
Able to demonstrate knowledge of organization and policies.
Able to demonstrate basic administration or technical skills/knowledge in relevant areas.
Working from standard protocols/documents, able to gather relevant information systematically to troubleshoot and resolve most routine problems.
Manage time effectively.
Proficient in professional oral, written and telephone communication skills.
Ability to effectively maintain ongoing relationships with customers, peers, and support partners.
Job:
Services Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
_1038517 Verify system/product operations.
Product Installation:
Perform routine installations, configurations per standard protocols.
Assemble and integrate system/product Quality:
Understands key metrics used to ensure quality operations.
Customer Relationship:
Performs professional communications while interfacing with customers.
Teamwork:
Education and Experience Required:
High School Diploma or equivalent; may hold 2 year post-high school Degree (technical field); may hold Bachelor''s degree Typically, 1-2 years of working experience in related fields Knowledge and Skills:
Able to demonstrate knowledge of organization and policies.
Able to demonstrate basic administration or technical skills/knowledge in relevant areas.
Working from standard protocols/documents, able to gather relevant information systematically to troubleshoot and resolve most routine problems.
Manage time effectively.
Proficient in professional oral, written and telephone communication skills.
Ability to effectively maintain ongoing relationships with customers, peers, and support partners.
Job:
Services Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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