Processing Specialist
Summary:
Exceeds customer expectations by ensuring all doughnuts meet Krispy Kreme standards of freshness, size, shape, filling amount, and appearance. Assists in providing fast, genuinely friendly customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
-Inspects all doughnuts and removes any that are misshapen, too small, or otherwise imperfect.
-Applies fillings, icings, and other toppings, always following Krispy Kreme product specifications.
-Stocks and rotates racks and display cases to ensure freshness and proper appearance.
-Works to minimize waste as much as possible.
-Maintains a clean, neat uniform at all times.
-Complies with all safety and sanitation standards.
-Practices clean as you go techniques to maintain a clean work area.
-Assists in production and retail operations as needed, following the guidelines stipulated for these areas.
-Works with management and key staff to improve performance and implement new initiatives.
-Greets customers with a sincere smile and listens carefully to their needs; maintains a pleasant and courteous demeanor; thanks customers for their purchase.
-Fills customer orders accurately and quickly, including products, condiments, and change.
-Exhibits suggested selling behaviors such as: second dozens, up-selling other products, and up-selling in sizes.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-100% knowledge of specific department standards that affect their position.
-Ability to work in any department that may coincide with their position.
-Ability to learn quickly, teach successfully and execute efficiently and effectively.
-Must have valid health card in applicable states
-Able to successfully pass background investigation, pre-employment personality screening and drug testing.
Education and Experience
High school diploma or general education degree (GED); or 3 - 6 months related work experience or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instruction, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of LLC/Krispy Kreme.
Math Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Skills
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Requirements
Commitment to teamwork, a clean, professional appearance, and enthusiasm; a desire to take on more responsibility.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and heat. The noise level in the environment is moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand, walk, climb, bend, stoop, squat, kneel, see, talk and hear. The employee is occasionally required to lift, carry, push, and pull up to 20 pounds. Regular use of hands to firmly grasp, handle, feel, reach above the shoulder, and reach below the waist is required.
Do your creative juices overflow with innovative and imaginative ideas? Does your energy and enthusiasm keep you running with the urge to succeed and build on that success? And most importantly, do you have the passion and desire to be part of a team that creates magic moments? If so, then you are our ideal candidate and we are interested in what you have to offer.
Apply online at www.pleaseapplyonline.com/wwd. We look forward to meeting you!Estimated Salary: $20 to $28 per hour based on qualifications.
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