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Workers Comp/Safety Manager |
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| Details: |
Leticia Fuentes
3350 South Bell Street ∙ Chicago, IL 60608 ∙ 312-505-1059
lfuentes72@live.com
CAREER PROFILE.
Over 13 years of experience in the Risk Management field with a strong background in workers compensation and safety. Proven ability to handle complex losses involving large exposure and litigation files, situation analysis, and leadership. Negotiated with claimants, civilians, attorneys, third party administrators, higher levels of management and field staff on behalf of the City of Chicago.
Dedicated and versatile team player that thrives in a collaborative environment. Strong desire to advance to the next level while exceeding the goals of the organization.
KEY ACCOMPLISHMENTS
• Managed a self-insured Workers’ Compensation program for the City of Chicago’s Park District Division that consisted of 552 parks, 33 beaches, nine museums, two conservatories, 16 lagoons, 10 bird and wildlife gardens which employees 5,000-7,000 employees year-round.
• Reduced Chicago Park District’s workers’ compensation budget from 8 million to 5 million through aggressive implementation and management of the Early Return to Work Program, Post-Accident Drug Testing Program, and the Safety Program.
• Founded and supervised Chicago Park District Fraud Unit which consisted of 5 dedicated City of Chicago police officers.
• Implemented a system for reporting, investigating, analyzing, and documenting all incidents including near-miss accidents for workers compensation, general liability and vehicular accidents.
CAREER EXPERIENCE
1999-2008 Chicago Park District, Chicago, IL Workers’ Compensation Manager
• Investigated, evaluated and managed all incoming workers’ compensation claims from inception to closure.
• Managed and maintained the workers’ compensation process district-wide.
• Facilitated settlements of all workers’ compensation claims with the legal authority of up to $200,000.
• Managed the TPA as well as Preferred Providers assigned to CPD’s benefits program.
• Created, implemented and trained on the Workers’ Compensation Policy and Procedures for the field staff.
• Responsible for preparing Requisition for Proposals and interviewing candidates for business during the bid process.
• Responsible for conducting safety training for new and seasonal hires.
• Performed on-site safety inspections and recommended corrections.
• Organized and conducted monthly meetings with upper management and field staff to discuss corrective actions and city-wide changes.
• Maintained OSHA 300 logs for all Chicago Park District facilities.
• Created, implemented and managed programs such as the Early Return to Work Program and the Post-Accident Drug Testing Policy.
1997-1999 Interim Personnel, Oak Brook, IL Risk Manager
• Developed and provided or arranged for training programs relating to workers’ compensation laws, benefits, policies, and loss control.
• Consulted with the TPA claim adjusting administrator and the outsourced attorney to select legal counsel for litigated workers’ compensation cases and evaluated legal counsel performance, utilization and effectiveness.
• Conducted workers’ compensation claims investigations and directed third party claims adjusting administrator workers’ compensation claims investigation activities.
• Determined actual time missed from work due to work-related injuries and illnesses and provided accurate information to meet OSHA record-keeping requirements.
• Reviewed and approved all claim settlements proposed by the third party claims adjusting administrator.
1995-1997 Interim Personnel, Oak Brook, IL Workers’ Compensation Assistant
• Managed the entire claim cycle related to workers’ compensation claims, benefits, and policies.
• Responsible for inputting, retrieving, updating, and editing information from computer and paper files.
1993-1995 Interim Personnel, Oak Brook, IL Account Representative
• Received, wrote, and processed all client orders with complete job descriptions and credit information.
• Assigned appropriate pay rates for field employees and bill rates for clients within established guidelines.
• Performed daily financial activities (sales adjustments, payroll, accounts receivable, accounts payable, collections)
• Processed orders and responded to inquiries, complaints, or requests while maintaining strong customer relations for over 100 customers and 7000 employees.
• Responsible for the placement of qualified temporary and temporary to permanent employees in manufacturing and professional level positions.
• Responsible for maintaining good relations, staffing, scheduling, and meeting the staffing needs of multi-million dollar companies such as The Chicago Tribune, R.R. Donnelley, and Helene Curtis.
EDUCATION
1991-1993 Roosevelt University, Studies in Clinical Psychology
1993-1994 Chicago School of Insurance, Certification in Claims Management
COMPUTER SKILLS
Microsoft Word, PowerPoint, Excel
IBM AS400
Oracle
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| General Location: |
Chicago |
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| Specific Location: |
South Loop |
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| Zip Code: |
60604 |
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